Returns

🐾 NiuNiu’s Shop Return Policy

We want you to be completely happy with your purchase. If there’s any issue with your order—such as needing to make a change, cancel, track your package, or if you received the wrong product—please contact us as soon as possible so we can assist.

You can reach us at contact.niuniushops@gmail.com

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📦 Returns

If you're not satisfied with your order, you're welcome to return it within 30 days of the original order date.

Please note:

• We only accept returns of unopened, unused products in their original condition and packaging.

• Products that have been opened, used, or damaged are not eligible for return.

• Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

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📨 How to Return

You can choose one of the following:

1. Ship it yourself
Use any carrier that provides tracking. Be sure to include your order number or name inside the package so we can process your refund correctly.

2. Request a return label
Email us, and we can provide a prepaid return label using the most cost-effective carrier. The cost of return shipping will be deducted from your refund.

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If you have any questions, feel free to email us anytime at contact.niuniushops@gmail.com
We’re here to help 💌